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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Driskell

June 27, 2024

5  out of  5 rating by Tracy Driskell
"Mr. Mills is absolutely amazing. I reach out to State Farm inquiring about renters' insurance which he handled to perfection, and I had an awesome experience with his professional disposition. A few months later he reached out to check to make sure everything has been going well and asked me about auto insurance. I stated my questions and concerns he then did his research and reached back out to me. Long story short Mr. Mills provided me with an amazing quote that was right on time due to me being on the search for better car insurance. Not only was I thankful for his professionalism and great customer service skills I was also thankful for the money he saved me with the switch. I am very much appreciative for his efforts and following up with me at the right time. THANKS!!"
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Nadia Lelutiu

June 20, 2024

5  out of  5 rating by Nadia Lelutiu
"Great service, fast responses, helpful, knowledgeable, and promptly follows-up! Highly recommend."
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sheila pipoly

May 1, 2024

5  out of  5 rating by sheila pipoly
"Had a great experience with my agent Jay. Any questions I asked was answered diligently. I felt comfortable asking questions about different polices I was unsure of. Can honestly say this was the best experience I have had with an insurance agent. The multi quotes I have received are by far the lowest and covers the most. Thank you again State Farm!"
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zach Easton

April 30, 2024

5  out of  5 rating by zach Easton
"Dylan is great! He was very informative and helped me get a good savings. He made transferring insurance from Illinois to hear very smooth. Thank you Dan Barracliff! Like a good neighborhood, the Barracliff office is there!"
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Spencer Cutler

April 22, 2024

5  out of  5 rating by Spencer Cutler
"The team helped out in a pinch & was very friendly and efficient!"
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Cassaundra Rivera

April 19, 2024

5  out of  5 rating by Cassaundra Rivera
"Dylan was absolutely amazing, I've never had such an easy and fast experience. Super helpful"
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April 17, 2024

5  out of  5 rating by Deborah
"Your agent Jay called me yesterday to discuss changing my auto ins. Lots of ins people have called me over the past weeks as i had expressed an interest in changing. Jay was the first agent whom I liked immediately. He was knowledgeable, concerned with what I was looking for, and was not pushy. He was able to give me a lower priced policy with State Farm. Because of him ive left a company I have been with for 40 years. He is a great agent!!!"
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Nora Martiinez

April 15, 2024

5  out of  5 rating by Nora Martiinez
"Awesome customer service!! Mr.Dan was awesome helping me get insurance, he explained everything and was very helpful, very quick and easy to get everything setup. I definitely recommend Mr.Dan for any insurance you need."
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Bridgette Watts

April 11, 2024

5  out of  5 rating by Bridgette Watts
"I worked with Ashleigh and she provided very good customer service. All of the staff are very friendly and attentive to the customer’s needs."
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Vanessa Shephard

April 2, 2024

5  out of  5 rating by Vanessa Shephard
"Explained everything thoroughly."
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Denise Baker

March 30, 2024

5  out of  5 rating by Denise Baker
"Mr. Dylan, initially, was hard to believe until I heard God say, He was trying to bless me. I put my home and auto in the hands of God and he saved me almost $2500. Thank you so much!"
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Erika Kaivani

March 22, 2024

5  out of  5 rating by Erika Kaivani
"I recently had the pleasure of speaking with Jeff to transfer my auto policy from out of state to GA, and he was wonderful— very professional, friendly, well spoken, and knowledgeable. Plus seemed to try to get me as many discounts as possible, which is of course much appreciated. I would be glad to speak with him again."
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Helen Bradberry

March 22, 2024

5  out of  5 rating by Helen Bradberry
"Dylan Mills was so helpful! He explained everything very clearly and in great detail - an excellent agent!"
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J Jones

March 21, 2024

5  out of  5 rating by J Jones
"Ashleigh was very knowledgeable and was able to lower my monthly rate!"
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Mike McConnell

March 14, 2024

5  out of  5 rating by Mike McConnell
"Excellent customer service. Whenever there's an upcoming rate change they always proactively text and email me in advance to let me know. That's appreciated, as many vendors just change the rates on renewal and hope you don't notice. Everyone I've dealt with there has been very friendly and responsive. Ashleigh in particular is a rockstar."
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Debra Bell

January 23, 2024

5  out of  5 rating by Debra Bell
"I recently worked with Ashleigh Smith from the Decatur office after deciding to change to a new State Farm Agency for new car insurance coverage. She listened carefully to the changes I wanted to make and captured everything on the first quotes she sent me. The professionalism within this State Farm office was outstanding compared to the agency that I left due to poor customer service. Ashleigh was excellent."
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Amy Azad

January 6, 2024

5  out of  5 rating by Amy Azad
"I initially signed up for State Farm auto insurance online and was assigned to Dan's agency in early 2022 with no issues. Towards the end of the year I purchased my first home and they were able to provide the most competitive rate for home insurance and were extremely timely and professional when emailing my home builders. This year I changed my auto policy and we did it all in one day over email with clear communication regarding rate changes. If you're looking for an insurance agency with good communication via email, I highly recommend Dan's agency. I want to especially thank Jeff Grimoldi, an account rep, as he's the person I've primarily communicated with and consistently emails me back the same day with a very positive attitude."
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Clara Rhodes

December 28, 2023

5  out of  5 rating by Clara Rhodes
"I recently had the pleasure of engaging with Dylan Mills, an insurance representative who epitomizes the true meaning of exceptional customer support. From the moment I reached out for a quote, Dylan went above and beyond to ensure that my experience was nothing short of outstanding. Despite ultimately choosing a different carrier due to cost considerations, Dylan's dedication and commitment to providing me with the best possible service did not waver. His professionalism, knowledge, and genuine concern for my needs were evident throughout our interactions. Dylan's ability to understand my requirements and tailor his advice accordingly truly set him apart. Dylan's unwavering patience and willingness to thoroughly explain each aspect of the insurance quoting process left a lasting impression on me. His guidance was not only informative but also delivered with a warmth and sincerity that is rarely encountered in the realm of customer service. While I may not have become a client of State Farm, I am left with the utmost respect and admiration for his exceptional work ethic and dedication to his role. I sincerely wish that all representatives, across all industries, could emulate his unwavering commitment to customer satisfaction. To anyone seeking insurance assistance, I wholeheartedly recommend reaching out to Dylan. His exemplary service and genuine care for his clients are a testament to the standard to which all customer support representatives should aspire. Dylan, thank you for setting a benchmark of excellence that has left me thoroughly impressed and grateful for the quality of service you have provided."
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Nina White

December 16, 2023

5  out of  5 rating by Nina White
"Dylan was super helpful and informative and we look forward to using him as our new insurance agent :)"
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Lamees Aisami

October 26, 2023

5  out of  5 rating by Lamees Aisami
"I had the pleasure of working with Dylan Mills at State Farm and I'm so glad I did! Dealing with car insurance is not a task most people enjoy just because it can be confusing and time consuming like a lot of "adulting" tasks. I am definitely one who does not enjoy tasks like this and it takes so much mental energy to work up to even making the call! If you are one of those people too, definitely ask for Dylan Mills when you call. He is clear and kind and helps you get the job done without hassle. He told me about all the discounts available to me and went out of his way to explain things to me to make sure I chose the plan that was right for me. I had a great experience here and would recommend State Farm to anyone!"
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Kiana Posey

October 13, 2023

5  out of  5 rating by Kiana Posey
"Dylan was so kind and such a huge help in explaining all the ins and outs of auto and renters insurance! He helped us to get a great deal on both and the whole process went so smoothly with his help! So happy to be switching over to State Farm!"
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Jesse McCoy

September 15, 2023

5  out of  5 rating by Jesse McCoy
"Been with Dan’s office for decades. Get service and coverage at great rates!"
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Beautiful Bosses Mcqueen

August 25, 2023

5  out of  5 rating by Beautiful Bosses Mcqueen
"Ashleigh is super excellent! I would give her 10 stars. Patient, knowledgeable, relatable, very pleasant and profession. She is a star!"
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Tamm Tamm

August 11, 2023

5  out of  5 rating by Tamm Tamm
"Dylan was very patient and so helpful!!! GREAT AGENT TO HAVE!"
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Kalani Littles

August 3, 2023

5  out of  5 rating by Kalani Littles
"Got renters insurance for my first apartment. Ashleigh was so much help with getting my documents to me on time!!"