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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Morgan Kitchen

Morgan Kitchen

March 4, 2025

5  out of  5
rating by Morgan Kitchen
"Dylan, was amazing in making the process to switch insurance companies easy. Dylan followed up with me for over an year. He was extremely professional and attentive to my insurance needs. I would definitely recommend Dylan to anyone looking for insurance."
We responded:
"Thank you, Morgan, for sharing your experience! Dylan is a great addition to the team. His dedication and professionalism truly shine through. We're here for any future insurance needs or questions you might have. Don't hesitate to reach out!"
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wendy derrick

February 11, 2025

4  out of  5
rating by wendy derrick
"Ashleigh is the best of State Farm. Kind, courteous, and professional anytime and every time I call Dan Barracliff's office. They are very lucky to have her as an employee"
We responded:
"Thank you, Wendy, for sharing your experience! I'm happy to hear that Ashleigh has consistently provided you with kind and professional service. We're indeed grateful to have her on our team. If there's anything more we can do for you, please don't hesitate to reach out."
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Camden Huynh

January 23, 2025

1  out of  5
rating by Camden Huynh
"Called them to cancel my umbrella policy 2x in 2024, somehow they forgot to do it and charged me for the full year of 2024 and still billed for for 2025. I cannot stand such incompetency."
We responded:
"Camden, sorry this has happened. Please send us an email so our customer care team can research as we can find your account by name on review. We'll get this fixed."
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Jerrontay Foster

January 16, 2025

5  out of  5
rating by Jerrontay Foster
"Great customer service from Ashleigh and provided wealth of knowlev"
We responded:
"Thank you, Jerrontay, for your wonderful feedback! I'm happy to hear that Ashleigh provided you with excellent customer service and valuable information. If you have any more questions or need assistance, feel free to reach out to our office. We're here to help!"
Profile photo of Ronald Stevenson

Ronald Stevenson

December 24, 2024

5  out of  5
rating by Ronald Stevenson
"Everything was great and Dylan was very helpful and knowledgeable and got me a good policy."
We responded:
"Thank you, Ronald, for your feedback! I'm happy to know that Dylan was able to assist you effectively and provide you with a good policy. Our team is committed to offering knowledgeable and helpful service. If you have any questions or need further assistance, feel free to reach out to our office."
Profile photo of Maryam Rehman

Maryam Rehman

December 17, 2024

5  out of  5
rating by Maryam Rehman
"Very grateful for Dylan's assistance in helping me find a competitive home and auto insurance. He was very friendly, efficient and I am delighted with the customer service I received!"
We responded:
"Thank you, Maryam, for your feedback! I'm delighted to know that Dylan helped you find competitive insurance. We take pride in delivering friendly and efficient service. If you have any more questions or need additional assistance, please don't hesitate to reach out!"
Profile photo of Charles Hopkins

Charles Hopkins

December 3, 2024

5  out of  5
rating by Charles Hopkins
"He a great guy help me get the best policy and save some money 5 star for sure!!!"
We responded:
"Charles, thank you so much for your kind words! I'm glad we could help you find the best policy and save some money. Your 5-star rating means a lot to us. If you ever need anything else, don't hesitate to reach out!"
Profile photo of Aja Smith

Aja Smith

November 13, 2024

5  out of  5
rating by Aja Smith
"He is very helpful and fixes my concerns in very swiftly."
We responded:
"Aja, thank you for your wonderful review! I'm happy to know that I could address your concerns swiftly. Your satisfaction is very important to us. If you ever need further assistance, don't hesitate to reach out. - Dan Barracliff - State Farm Insurance Agent, Decatur, GA"
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Kelly Leihy

October 21, 2024

5  out of  5
rating by Kelly Leihy
"I have made so many changed to my policy over the last month. Ashleigh has been responsive and most helpful. I highly recommend them. State Farm has always given me the best rate as well!"
We responded:
"Kelly, thank you for your kind words! I'm glad to hear that Ashleigh has been responsive and helpful with your policy changes. We always strive to provide the best rates and service. If you need any further assistance, we're here for you. - Dan Barracliff - State Farm Insurance Agent, Decatur, GA"
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Hubert Hunt Sr

October 1, 2024

5  out of  5
rating by Hubert Hunt Sr
"Everything was very professional, I'm completely satisfied."
We responded:
"Hubert, thank you for your kind words! I'm glad you found our service professional and that you're completely satisfied. If you ever need further assistance, our office is here to help! - Dan Barracliff - State Farm Insurance Agent"
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Anita Fitz

August 1, 2024

5  out of  5
rating by Anita Fitz
"Ms. Ashleigh is Amazing. Thank you for being so helpful and making my experience with state farm so great, with your wonderful and customer friendly personality. Thank you for your engagement throughout our conversation and explaining everything in detail."
We responded:
"Hi Anita! Thanks for your review! I'm happy that Ashleigh made your experience with us so great! She is a valuable part of the team. If you ever need anything else, we're here for you! - Dan Barracliff - State Farm Insurance Agent"
Profile photo of Nadia Lelutiu

Nadia Lelutiu

June 20, 2024

5  out of  5
rating by Nadia Lelutiu
"Great service, fast responses, helpful, knowledgeable, and promptly follows-up! Highly recommend."
We responded:
"Nadia, your feedback is truly appreciated! I'm pleased to hear that you found our service fast, helpful, and knowledgeable. We're grateful for your recommendation and look forward to assisting you further with your insurance needs. - Dan Barracliff - State Farm Insurance Agent"
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Zach

April 30, 2024

5  out of  5
rating by Zach
"Dylan is great! He was very informative and helped me get a good savings. He made transferring insurance from Illinois to hear very smooth. Thank you Dan Barracliff! Like a good neighborhood, the Barracliff office is there!"
We responded:
"Thank you so much, Zach, for taking the time to rate us with 5 stars!"
Profile photo of Spencer Cutler

Spencer Cutler

April 22, 2024

5  out of  5
rating by Spencer Cutler
"The team helped out in a pinch & was very friendly and efficient!"
We responded:
"Thank you for your feedback, Spencer! I'm pleased to hear that our team was able to assist you in a pinch. - Dan Barracliff - State Farm Insurance Agent"