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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephen Brock

Stephen Brock

October 3, 2024

5  out of  5
rating by Stephen Brock
"So far, so good."
We responded:
"Stephen, that is great to hear! I'm glad you're satisfied with our service so far. If you ever have any questions or need assistance, our office is here to help. - Dan Barracliff - State Farm Insurance Agent"
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Hubert Hunt Sr

October 1, 2024

5  out of  5
rating by Hubert Hunt Sr
"Everything was very professional, I'm completely satisfied."
We responded:
"Hubert, thank you for your kind words! I'm glad you found our service professional and that you're completely satisfied. If you ever need further assistance, our office is here to help! - Dan Barracliff - State Farm Insurance Agent"
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Lynsie Anselmo

August 28, 2024

5  out of  5
rating by Lynsie Anselmo
"Was very helpful ☺️"
We responded:
"Thank you very much Lynsie. "
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Anita Fitz

August 1, 2024

5  out of  5
rating by Anita Fitz
"Ms. Ashleigh is Amazing. Thank you for being so helpful and making my experience with state farm so great, with your wonderful and customer friendly personality. Thank you for your engagement throughout our conversation and explaining everything in detail."
We responded:
"Hi Anita! Thanks for your review! I'm happy that Ashleigh made your experience with us so great! She is a valuable part of the team. If you ever need anything else, we're here for you! - Dan Barracliff - State Farm Insurance Agent"
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Tracy Driskell

June 27, 2024

5  out of  5
rating by Tracy Driskell
"Mr. Mills is absolutely amazing. I reach out to State Farm inquiring about renters' insurance which he handled to perfection, and I had an awesome experience with his professional disposition. A few months later he reached out to check to make sure everything has been going well and asked me about auto insurance. I stated my questions and concerns he then did his research and reached back out to me. Long story short Mr. Mills provided me with an amazing quote that was right on time due to me being on the search for better car insurance. Not only was I thankful for his professionalism and great customer service skills I was also thankful for the money he saved me with the switch. I am very much appreciative for his efforts and following up with me at the right time. THANKS!!"
We responded:
"Tracy, thank you for sharing your experience with Dylan at our office! I am glad he could assist you with both renters' and auto insurance, providing you with great savings and exceptional service. Thank you for sharing your positive feedback, and we look forward to assisting you with any future insurance needs. - Dan Barracliff - State Farm Insurance Agent, Decatur, GA"
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Nadia Lelutiu

June 20, 2024

5  out of  5
rating by Nadia Lelutiu
"Great service, fast responses, helpful, knowledgeable, and promptly follows-up! Highly recommend."
We responded:
"Nadia, your feedback is truly appreciated! I'm pleased to hear that you found our service fast, helpful, and knowledgeable. We're grateful for your recommendation and look forward to assisting you further with your insurance needs. - Dan Barracliff - State Farm Insurance Agent"
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sheila pipoly

May 1, 2024

5  out of  5
rating by sheila pipoly
"Had a great experience with my agent Jay. Any questions I asked was answered diligently. I felt comfortable asking questions about different polices I was unsure of. Can honestly say this was the best experience I have had with an insurance agent. The multi quotes I have received are by far the lowest and covers the most. Thank you again State Farm!"
We responded:
"Sheila, It's so great to hear about your positive experience with Jay! It sounds like he really went above and beyond to make sure you felt comfortable and informed about your insurance options! We're thrilled that you found our quotes to be both affordable and comprehensive! If you ever have any more questions or need assistance down the road, Jay and the rest of the team are here for you! Thanks for choosing us! - Dan Barracliff - State Farm Insurance Agent | Decatur, GA"
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Zach

April 30, 2024

5  out of  5
rating by Zach
"Dylan is great! He was very informative and helped me get a good savings. He made transferring insurance from Illinois to hear very smooth. Thank you Dan Barracliff! Like a good neighborhood, the Barracliff office is there!"
We responded:
"Thank you so much, Zach, for taking the time to rate us with 5 stars!"
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Spencer Cutler

April 22, 2024

5  out of  5
rating by Spencer Cutler
"The team helped out in a pinch & was very friendly and efficient!"
We responded:
"Thank you for your feedback, Spencer! I'm pleased to hear that our team was able to assist you in a pinch. - Dan Barracliff - State Farm Insurance Agent"
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Cassaundra Rivera

April 19, 2024

5  out of  5
rating by Cassaundra Rivera
"Dylan was absolutely amazing, I've never had such an easy and fast experience. Super helpful"
We responded:
"Cassaundra, I'm glad to hear that Dylan provided such an amazing and efficient experience for you! - Dan Barracliff - State Farm Insurance Agent"
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Deborah

April 17, 2024

5  out of  5
rating by Deborah
"Your agent Jay called me yesterday to discuss changing my auto ins. Lots of ins people have called me over the past weeks as i had expressed an interest in changing. Jay was the first agent whom I liked immediately. He was knowledgeable, concerned with what I was looking for, and was not pushy. He was able to give me a lower priced policy with State Farm. Because of him ive left a company I have been with for 40 years. He is a great agent!!!"
We responded:
"Deborah, thank you so much for sharing your positive experience, and I'm thrilled to hear that Jay was able to assist you effectively. It's wonderful to know that his approach resonated with you and that you found him knowledgeable and understanding of your needs. We appreciate your trust in us and look forward to serving you for many years to come! - Dan Barracliff - State Farm Insurance Agent"
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Nora Martiinez

April 15, 2024

5  out of  5
rating by Nora Martiinez
"Awesome customer service!! Mr.Dan was awesome helping me get insurance, he explained everything and was very helpful, very quick and easy to get everything setup. I definitely recommend Mr.Dan for any insurance you need."
We responded:
"Nora, thank you for your kind words and recommendation! Providing excellent customer service and ensuring a smooth insurance process is our priority. - Dan Barracliff - State Farm Insurance Agent"
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Bridgette Watts

April 11, 2024

5  out of  5
rating by Bridgette Watts
"I worked with Ashleigh and she provided very good customer service. All of the staff are very friendly and attentive to the customer’s needs."
We responded:
"Thanks for the kind words, Bridgette! We’re happy to hear Ashleigh was able to help you with your insurance needs. Our team looks forward to providing you with the customer service and insurance coverage you deserve!"
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Vanessa Shephard

April 2, 2024

5  out of  5
rating by Vanessa Shephard
"Explained everything thoroughly."
We responded:
"Thank you for the five-star rating, Vanessa! I'm pleased to hear that you found our explanations thorough. Providing clear information is a top priority for us, and we're grateful for your positive feedback. If you have any more questions in the future, feel free to reach out. Dan Barracliff - State Farm Insurance Agent"
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Denise Baker

March 30, 2024

5  out of  5
rating by Denise Baker
"Mr. Dylan, initially, was hard to believe until I heard God say, He was trying to bless me. I put my home and auto in the hands of God and he saved me almost $2500. Thank you so much!"
We responded:
"Thank you for sharing your positive experience, Denise! We are delighted to hear that we could help you save almost $2500 on your home and auto insurance. Our office is here for any future insurance needs or questions you may have. - Dan Barracliff - State Farm Insurance Agent"
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Erika Kaivani

March 22, 2024

5  out of  5
rating by Erika Kaivani
"I recently had the pleasure of speaking with Jeff to transfer my auto policy from out of state to GA, and he was wonderful— very professional, friendly, well spoken, and knowledgeable. Plus seemed to try to get me as many discounts as possible, which is of course much appreciated. I would be glad to speak with him again."
We responded:
"Erika, thank you for your kind words and for choosing our agency for your auto insurance needs! We're delighted to hear that Jeff provided you with exceptional service and worked diligently to find you the best discounts available. We look forward to assisting you in the future and ensuring you have a seamless experience with us."
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Helen Bradberry

March 22, 2024

5  out of  5
rating by Helen Bradberry
"Dylan Mills was so helpful! He explained everything very clearly and in great detail - an excellent agent!"
We responded:
"Hi, Helen! Thank you for the praise for Dylan! He is a vital part of the team and we value how much he cares about all our customers."
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J Jones

March 21, 2024

5  out of  5
rating by J Jones
"Ashleigh was very knowledgeable and was able to lower my monthly rate!"
We responded:
"Thank you for your positive feedback and for acknowledging the excellent assistance from Ashleigh!"
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Mike McConnell

March 14, 2024

5  out of  5
rating by Mike McConnell
"Excellent customer service. Whenever there's an upcoming rate change they always proactively text and email me in advance to let me know. That's appreciated, as many vendors just change the rates on renewal and hope you don't notice. Everyone I've dealt with there has been very friendly and responsive. Ashleigh in particular is a rockstar."
We responded:
"Thank you very much Mike for the kind words. We try to very transparent even when the news is not great. We appreciate your business."
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Debra Bell

January 23, 2024

5  out of  5
rating by Debra Bell
"I recently worked with Ashleigh Smith from the Decatur office after deciding to change to a new State Farm Agency for new car insurance coverage. She listened carefully to the changes I wanted to make and captured everything on the first quotes she sent me. The professionalism within this State Farm office was outstanding compared to the agency that I left due to poor customer service. Ashleigh was excellent."
We responded:
"Hi, Debra! Thank you for the recognition of Ashleigh! She is a valuable part of the team and we value how much she cares about all our customers. Thank you for giving us the chance to help you with your auto insurance policy. We truly appreciate your kind words and feedback regarding our insurance services. It has been an absolute pleasure serving you and providing you with a sense of security when it comes to protecting what matters most!"
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Amy Azad

January 6, 2024

5  out of  5
rating by Amy Azad
"I initially signed up for State Farm auto insurance online and was assigned to Dan's agency in early 2022 with no issues. Towards the end of the year I purchased my first home and they were able to provide the most competitive rate for home insurance and were extremely timely and professional when emailing my home builders. This year I changed my auto policy and we did it all in one day over email with clear communication regarding rate changes. If you're looking for an insurance agency with good communication via email, I highly recommend Dan's agency. I want to especially thank Jeff Grimoldi, an account rep, as he's the person I've primarily communicated with and consistently emails me back the same day with a very positive attitude."
We responded:
"Thank you, Amy, for the amazing review! Our team works hard to provide an excellent insurance experience, and we are thrilled to hear our team delivered for your family's insurance policies! We are lucky to have hard-working team members, like Jeff, who make sure our customers can make the right choice for their coverage. Thank you for trusting us with your insurance needs!"
Profile photo of Clara Rhodes

Clara Rhodes

December 28, 2023

5  out of  5
rating by Clara Rhodes
"I recently had the pleasure of engaging with Dylan Mills, an insurance representative who epitomizes the true meaning of exceptional customer support. From the moment I reached out for a quote, Dylan went above and beyond to ensure that my experience was nothing short of outstanding. Despite ultimately choosing a different carrier due to cost considerations, Dylan's dedication and commitment to providing me with the best possible service did not waver. His professionalism, knowledge, and genuine concern for my needs were evident throughout our interactions. Dylan's ability to understand my requirements and tailor his advice accordingly truly set him apart. Dylan's unwavering patience and willingness to thoroughly explain each aspect of the insurance quoting process left a lasting impression on me. His guidance was not only informative but also delivered with a warmth and sincerity that is rarely encountered in the realm of customer service. While I may not have become a client of State Farm, I am left with the utmost respect and admiration for his exceptional work ethic and dedication to his role. I sincerely wish that all representatives, across all industries, could emulate his unwavering commitment to customer satisfaction. To anyone seeking insurance assistance, I wholeheartedly recommend reaching out to Dylan. His exemplary service and genuine care for his clients are a testament to the standard to which all customer support representatives should aspire. Dylan, thank you for setting a benchmark of excellence that has left me thoroughly impressed and grateful for the quality of service you have provided."
We responded:
"Clara, thank you for taking the time to share your experience with Dylan! While we're sorry to have missed the opportunity to serve you, we're thrilled to hear about the exceptional service you received. Dylan's dedication to providing thorough and personalized assistance is truly commendable. We're proud to have him on our team, and your kind words reaffirm the values we strive to embody. Should you ever reconsider or have any further questions, please don't hesitate to reach out. We appreciate your recommendation and wish you all the best with your insurance needs. Thank you again for recognizing Dylan's commitment to exceptional customer service!"
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Nina White

December 16, 2023

5  out of  5
rating by Nina White
"Dylan was super helpful and informative and we look forward to using him as our new insurance agent :)"
We responded:
"Nina, thank you for the shoutout for Dylan! We greatly appreciate you letting us be your good neighbor."
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Lamees Aisami

October 26, 2023

5  out of  5
rating by Lamees Aisami
"I had the pleasure of working with Dylan Mills at State Farm and I'm so glad I did! Dealing with car insurance is not a task most people enjoy just because it can be confusing and time consuming like a lot of "adulting" tasks. I am definitely one who does not enjoy tasks like this and it takes so much mental energy to work up to even making the call! If you are one of those people too, definitely ask for Dylan Mills when you call. He is clear and kind and helps you get the job done without hassle. He told me about all the discounts available to me and went out of his way to explain things to me to make sure I chose the plan that was right for me. I had a great experience here and would recommend State Farm to anyone!"
We responded:
"Thank you, Lamees, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Dylan, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
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Kiana Posey

October 13, 2023

5  out of  5
rating by Kiana Posey
"Dylan was so kind and such a huge help in explaining all the ins and outs of auto and renters insurance! He helped us to get a great deal on both and the whole process went so smoothly with his help! So happy to be switching over to State Farm!"
We responded:
"Kiana, thank you so much for sharing your wonderful experience with Dylan and our State Farm team. We're thrilled to hear about the excellent customer service you received, and we truly appreciate having you as a valued customer."